Ontario is one of the worse provinces for security guards.
-pay is a joke with most guards getting minimum wage
-training is "regulated" and that is a joke. As long as the content covers what is set out by the Ministry that is it. The depth of the content is rarely if ever checked.
-safety is a farce. Working in high crime areas with little to no protection, back-up and pitiful training.
-liability is a huge issue for a guard. Most guards haven't a clue when it comes to liability.
Cuffs and baton....did the company issue them to you? If not, then both you and the company can end up in deep trouble. The regulations for the Private Security and Investigative Services Act, 2005, state the batons and cuffs can only by carried if the company you work for issues them.
What training do you have in there use? Good Use of force training is very important. Part of that training involved determining when not to use force!